OT Commerce Platform Services and Service payments

Box-based websites are maintained by OpenTrade Commerce Platform Services. They provide the following:

Access to Taobao API, online streaming of Taobao content to agents’ websites, Taobao api keys support, synchronization with any changes on Taobao.com.

Automatic translation of Taobao content into Russian and English, operability of translation tools (descriptions and characteristics of goods, data on sellers).

Storage and processing of databases on agents and orders.

Service payments

OpenTrade Commerce Platform services are supported by service payments. The latter are also charged to pay for the following:

New functionality development (add-ins, free updates);

Support of server operability;

Errors correction and failure recovery;

System functionality consultations and support.

Note! Some of service payments are counted by calls to our Platform. “Call” means any request to OpenTrade Commerce Platform services, for example, category's list display, products’ search, customer information request, product's card review or adding an item to the shopping cart and so on.

From 1 to 4-5 requests can be sent from a page depending on your website customization. Number of calls (requests) doesn't usually exceed 10 000 per day before you start website commercial activity.

Service payments will be charged after commercial activity on OT Box based website starts.

Important! Service payment is calculated and paid in US dollars for the the last day of month. Payment is made in US dollars at the exchange rate set at the date of payment by the Central Bank of the Russian Federation.

Service payments are paid on a monthly basis (postpayment) whatever the initial cost of OT Box is (with a discount or without it). The minimum payout of service payment for all commercial rates is 15 USD.

Service Payment Rates

OT Box Version Basic (V1)
Standard (V1.2)
Top (V1.1)
Set Up Rate Sandbox
Commercial Rate

Turnover (3%)

or
Call

Turnover  (3%)

or
Call

We worked out a flexible fee charging system for the most comfortable start-up and development of your business. We offer four service payment rates to our clients now.

A free-of-charge service payment rate is provided after website installation. You will not be charged service payment during website setup. When you start website commercial activity (first orders of your clients are placed on the website) it will be switched to a commercial rate (Startup, Call, Turnover).

Invoicing for commercial rates, timing of payments, as well as limitations of the site operation in the case of non-payment are governed by OT Commerce services operating instructions published on ttp://en.otcommerce.com/documents-terms/work-services. Basic excerpts from the Rules:

  • All search methods are blocked except official Taobao search methods and client and technical support is limited in case invoice isn’t paid within 7 calendar days after invoicing.
  • Admin mode is blocked (unavailable) in case invoice isn’t paid within 14 calendar days after invoicing.
  • Key is banned by OT unilaterally in case invoice isn’t paid within 21 calendar days after invoicing.
  • Questions on payment debts or delays are dealt with OT managers in project Skype chat on an individual basis.

All rates are valid from January, 1, 2013.

Sandbox Rate

  • Cost free
  • Limitations 10 000 calls per day
  • Minimum payout no
  • Duration 12 months

This rate is perfect for beginners. It’s a default variant for new clients.

Agent’s key is automatically blocked before the day is out on achieving 10 000 calls per day limit.

Please note entry of mandatory service payment in the case of commercial activity on the site or in a year after OT Box purchase according to paragraph 2.2 of Agreement: http://en.otcommerce.com/documents-terms/contract-offer.

2.2 The time period of entitlement to the SP use totals 12 months starting from the moment of signing of this Agreement. The term for the rights of use may be extended by consent of the parties for a period set by the parties, or for an indefinite period of time on the initiative of the Licensee, who has paid the usual license fee within one month after the termination of the eligibility period.

“Sandbox Rate” is provided on client’s request submitted via OpenTrade Commerce Support Service. There are no other limitations on switching to this rate.

Call Rate

  • Cost — 1 USD per 2667 calls. Payment is based on the total amount of calls during a month.
  • Limitations — no
  • Minimum payout — 15 USD
  • Duration — unlimited

It’s a fixed rate according to the number of requests to our services. “Call Rate” is assigned to your site regardless of the Box version in case you don’t accept online payments on your website, for example, you select COD (cash on delivery) option.

Note! OT Commerce reserves the right to compulsory transfer to the Call 1/2667 Rate or to restrict the number of calls per day, if the activities of the site’s owner correspond to at least one of the following conditions:

  • The number of canceled and unpaid orders is 75% more than the total orders.
  • Previously payouts at the Turnover rate were less than estimated, on the basis of $ 1 per 6 000 calls rate estimation.
  • There’s no payment system from the OT Commerce list connected or the payment system is out of use on the agent site.

Turnover Rate

  • Cost – 3% of website total money turnover without VAT. Turnover includes item price, delivery cost within China and delivery cost to customer excluding refunds.
  • Limitations no
  • Minumum payout — 15 USD
  • Duration unlimited

It’s our basic and most profitable service payment rate for a client who enjoys stable website operation.

Note! OT Commerce reserves the right to compulsory transfer to the Call 1/4000 Rate or to restrict the number of calls per day, if the activities of the site’s owner correspond to at least one of the following conditions:

  • The number of canceled and unpaid orders is 75% more than the total orders.
  • Previously payouts at the Turnover rate were less than estimated, on the basis of $ 1 per 6 000 calls rate estimation.
  • There’s no payment system from the OT Commerce list connected or the payment system is out of use on the agent site.

Change-over to another rate

Change-over to another service payment rate is done by a client’s request made via OpenTrade Commerce Support Service.